B2B | Wholesale
We offer sales under preferential conditions for wholesale customers.
Becoming a wholesale customer and getting advantageous prices is very easy. Just register "HERE" and contact us at +420 777 300 931. To register, you must provide your contact and billing information and send it to obchod@falconeurope.cz After processing and approving your request, we will send you login details to access the page where the wholesale prices will be. You then order the goods as in a classic e-shop, choosing shipping and payment from several options. As our wholesale partners, you can use texts or photos from our website to describe the products (after mutual agreement). You will be one of the first to know about the news and what products we are expanding our range with.
Wholesale terms and conditions
FALCON EUROPE sro
Address of the establishment / warehouse, Oderská 333/5 (Impera park complex), 196 00 Prague 9
identification number: 23807491
for the sale of goods through the online store located at the internet address www.falconeurope.cz
1. Introductory provisions
1.1. These terms and conditions (hereinafter referred to as the "Terms and Conditions") of FALCON EUROPE sro Address of the business / warehouse, Oderská 333/5 (Impera park complex), 196 00 Prague 9, identification number: 23807491 (hereinafter referred to as the "Seller") regulate, in accordance with the provisions of Section 1751, paragraph 1 of Act No. 89/2012 Coll., the Civil Code (hereinafter referred to as the "Civil Code"), the mutual rights and obligations of the contracting parties arising in connection with or on the basis of a purchase contract (hereinafter referred to as the "Purchase Contract") concluded between the Seller and another natural person or legal entity conducting business (hereinafter referred to as the "Buyer") through the Seller's online store. The legal relationship is governed by these Terms and Conditions, unless the Buyer is a consumer. The online store is operated by the seller on a website located at the internet address http://www.falconeurope.cz (hereinafter referred to as the “website”), through the website interface (hereinafter referred to as the “web interface of the store”).
1.2. The buyer declares that when purchasing goods, he is acting within the scope of his business activity and is not a consumer in the given legal relationship. These entities are provided with goods at so-called wholesale prices, i.e. they are provided with a discount on the goods. In the event that the buyer orders goods at so-called wholesale prices and his statement in the first sentence turns out to be untrue, he is obliged to pay for the goods the price, which is the so-called retail price – i.e. the price for the end customer.
1.3. Provisions deviating from the terms and conditions can be agreed in the purchase contract. Deviating provisions in the purchase contract take precedence over the provisions of the terms and conditions.
1.4. The provisions of the terms and conditions are an integral part of the purchase contract. The purchase contract and the terms and conditions are drawn up in the Czech language. The purchase contract can be concluded in the Czech language.
1.5. The seller may change or supplement the text of the terms and conditions. This provision does not affect the rights and obligations arising during the period of validity of the previous text of the terms and conditions.
2. User account
2.1. Based on the buyer's registration on the website, the buyer can access his user interface. From his user interface, the buyer can order goods (hereinafter referred to as the "user account"). If the web interface of the store allows it, the buyer can also order goods without registration directly from the web interface of the store.
2.2. When registering on the website and when ordering goods, the buyer is obliged to provide all data correctly and truthfully. The buyer is obliged to update the data provided in the user account in the event of any change. The data provided by the buyer in the user account and when ordering goods are considered correct by the seller.
2.3. Access to the user account is secured by a username and password. The buyer is obliged to maintain confidentiality regarding the information necessary to access his user account.
2.4. The buyer is not entitled to allow third parties to use the user account.
2.5. The Seller may cancel the user account, especially if the Buyer does not use his user account for more than 1 year, or if the Buyer violates his obligations under the purchase contract (including the terms and conditions).
2.6. The Buyer acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of the Seller's hardware and software equipment, or the necessary maintenance of the hardware and software equipment of third parties.
3. Conclusion of a purchase contract
3.1. All presentation of goods placed in the web interface of the store is of an informative nature and the seller is not obliged to conclude a purchase contract regarding these goods. The provisions of Section 1732, paragraph 2 of the Civil Code shall not apply.
3.2. The web interface of the store contains information about the goods, including the prices of individual goods and the costs of returning the goods, if these goods cannot, by their nature, be returned by regular mail. The prices of the goods are stated excluding value added tax, which the seller is entitled to add to the price, and including all related fees. The prices of the goods remain valid for the period during which they are displayed in the web interface of the store. This provision does not limit the seller's ability to conclude a purchase contract under individually agreed conditions.
3.3. The web interface of the store also contains information about the costs associated with packaging and delivery of the goods. Information on the costs associated with packaging and delivery of goods provided in the web interface of the store applies only in cases where the goods are delivered within the territory of the Czech Republic and Slovakia. To order goods, the buyer fills out the order form in the web interface of the store. The order form contains in particular information about:
3.3.1. the ordered goods (the buyer "inserts" the ordered goods into the electronic shopping cart of the web interface of the store),
3.3.2. the method of payment for the purchase price of the goods, information on the required method of delivery of the ordered goods and
3.3.3. information on the costs associated with the delivery of the goods (hereinafter collectively referred to as the "order").
3.4. Before sending the order to the seller, the buyer is allowed to check and change the data entered by the buyer in the order, including with regard to the buyer's ability to detect and correct errors that occurred when entering data into the order. The buyer sends the order to the seller by clicking on the "Send binding order" button. The data specified in the order are considered correct by the seller. After receiving the order, the seller will confirm this receipt to the buyer by e-mail, to the buyer's e-mail address specified in the user account or in the order (hereinafter referred to as the "buyer's e-mail address").
3.5. The seller is always entitled, depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs), to ask the buyer for additional confirmation of the order (for example, in writing or by telephone).
3.6. The contractual relationship between the seller and the buyer arises upon delivery of the order acceptance (acceptance), which is sent by the seller to the buyer by e-mail, to the buyer's e-mail address.
3.7. The Buyer agrees to the use of distance communication means when concluding the purchase contract. The costs incurred by the Buyer when using distance communication means in connection with concluding the purchase contract (internet connection costs, telephone call costs) are borne by the Buyer himself, and these costs do not differ from the basic rate.
4. Price of goods and payment terms
4.1. The buyer can pay the price of the goods and any costs associated with the delivery of the goods under the purchase contract to the seller in the following ways:
in cash on delivery at the place specified by the buyer in the order, by bank transfer to the seller's account no. 5632706004/5500 (hereinafter referred to as the "seller's account");
4.2. Together with the purchase price, the buyer is also obliged to pay the seller the costs associated with the packaging and delivery of the goods in the agreed amount. Unless expressly stated otherwise, the purchase price also means the costs associated with the delivery of the goods.
4.3. The seller does not require an advance payment or other similar payment from the buyer. This does not affect the provisions of Article 4.6 of the terms and conditions regarding the obligation to pay the purchase price of the goods in advance.
4.4. In the case of payment on delivery, the purchase price is payable upon receipt of the goods. In the case of non-cash payment, the purchase price is payable at the moment of concluding the purchase contract.
4.5. In the case of non-cash payment, the buyer is obliged to pay the purchase price of the goods together with the indication of the variable payment symbol. In the case of non-cash payment, the buyer's obligation to pay the purchase price is fulfilled at the moment of crediting the relevant amount to the seller's account.
4.6. The seller is entitled, especially in the event that the buyer does not provide additional confirmation of the order (Article 3.5), to demand payment of the entire purchase price before sending the goods to the buyer. In the case of non-cash payment by transfer to the seller's account, the buyer is obliged to pay the price of the goods in advance. The provisions of Section 2119, paragraph 1 of the Civil Code do not apply.
4.7. Any discounts on the price of the goods provided by the seller to the buyer cannot be combined with each other.
4.8. If it is customary in business transactions or if it is stipulated by generally binding legal regulations, the seller shall issue a tax document – invoice to the buyer regarding payments made on the basis of the purchase contract. The seller is a payer of value added tax. The tax document – invoice shall be issued by the seller to the buyer after payment of the price of the goods and shall be sent in electronic form to the buyer’s electronic address or in paper form together with the goods, according to the buyer’s instructions.
4.9. In the case of payment by transfer with maturity and delay in payment of the purchase price, the seller and the buyer shall agree on contractual interest on delay in the amount of 0.1% of the amount due for each day of delay and a contractual penalty in the amount of 0.1% of the amount due for each day of delay.
5. Transport and delivery of goods
5.1. If the method of transport is agreed upon based on a special request of the buyer, the buyer bears the risk and any additional costs associated with this method of transport.
5.2. If the seller is obliged to deliver the goods to the place specified by the buyer in the order under the purchase contract, the buyer is obliged to accept the goods upon delivery.
5.3. If, for reasons on the buyer's part, it is necessary to deliver the goods repeatedly or in a different way than specified in the order, the buyer is obliged to pay the costs associated with the repeated delivery of the goods, or the costs associated with a different method of delivery.
5.4. When accepting the goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and, in the event of any defects, immediately notify the carrier. If damage to the packaging is found indicating unauthorized entry into the shipment, the buyer does not have to accept the shipment from the carrier.
5.5. Additional rights and obligations of the parties during the transport of goods may be regulated by the seller's special delivery conditions, if issued by the seller.
6. Rights from Defective Performance
6.1. Rights and obligations related to the Seller's liability for defects are regulated by the Seller's Complaints Procedure and generally binding legal regulations, in particular Act No. 89/2012 Coll., the Civil Code.
7. Other rights and obligations of the contracting parties
7.1. The buyer acquires ownership of the goods by paying the full purchase price of the goods.
7.2. The buyer hereby assumes the risk of a change in circumstances within the meaning of Section 1765, paragraph 2 of the Civil Code.
7.3. The seller and the buyer are obliged to maintain complete confidentiality of all data and information (confidential information) that they learn in connection with the conclusion of the purchase contract and which will be made available, and this information will not be of the nature of commonly publicly available information.
8. Protection of personal data
8.1. The protection of personal data of the buyer, who is a natural person, is provided by Act No. 101/2000 Coll., on the Protection of Personal Data, as amended.
8.2. The buyer agrees to the processing of the following personal data: name and surname, address of residence, identification number, tax identification number, e-mail address and telephone number (hereinafter collectively referred to as "personal data").
8.3. The buyer agrees to the processing of personal data by the seller for the purposes of exercising rights and obligations under the purchase contract and for the purposes of maintaining a user account. Unless the buyer chooses another option, he agrees to the processing of personal data by the seller also for the purposes of sending information and commercial communications to the buyer. Consent to the processing of personal data in full pursuant to this article is not a condition that would in itself prevent the conclusion of a purchase contract.
8.4. The Buyer acknowledges that he is obliged to provide his personal data (during registration, in his user account, when ordering from the web interface of the store) correctly and truthfully and that he is obliged to inform the Seller without undue delay of any change in his personal data.
8.5. The Seller may authorize a third party, as a processor, to process the Buyer's personal data. Apart from persons transporting the goods, personal data will not be transferred to third parties by the Seller without the Buyer's prior consent.
8.6. Personal data will be processed for an indefinite period. Personal data will be processed in electronic form in an automated manner or in printed form in a non-automated manner.
8.7. The Buyer confirms that the personal data provided are accurate and that he has been informed that the provision of personal data is voluntary.
8.8. If the Buyer believes that the Seller or the Processor (Article 9.5) is processing his personal data in a manner that is contrary to the protection of the Buyer's private and personal life or in violation of the law, in particular if the personal data are inaccurate with regard to the purpose of their processing, he may:
8.8.1. ask the Seller or the Processor for an explanation,
8.8.2. demand that the Seller or the Processor eliminate the situation that has arisen in this way.
8.9. If the Buyer requests information about the processing of his personal data, the Seller is obliged to provide him with this information. The Seller has the right to demand reasonable compensation for the provision of information pursuant to the previous sentence, not exceeding the costs necessary to provide the information.
9. Sending commercial communications and storing cookies
9.1. The buyer agrees to the sending of information related to the seller's goods, services or business to the buyer's electronic address and further agrees to the sending of commercial communications by the seller to the buyer's electronic address.
9.2. The buyer agrees to the storage of so-called cookies on his computer. In the event that a purchase on the website can be made and the seller's obligations under the purchase contract can be fulfilled without the storage of so-called cookies on the buyer's computer, the buyer may revoke the consent in accordance with the previous sentence at any time.
10. Delivery
10.1. The Buyer may be delivered to the Buyer's electronic address.
11. Confidentiality, protection of intellectual property rights
11.1. All advertising materials, photographs, images, other product designations and the content of the Seller's website are protected under the Copyright Act, the Trademark Act and the relevant provisions of the Commercial Code on unfair competition. Without the Seller's demonstrable consent, their copying and further distribution in any way is expressly prohibited.
11.2. In the event that the Buyer wishes to use advertising materials, images, photographs or other depictions of the Seller's goods, he shall request the Seller's consent in writing (by e-mail) to use the advertising materials, images, photographs, products and other works of the Seller. The Buyer acknowledges that consent may not be granted.
12. Final provisions
12.1. If the relationship established by the purchase contract contains an international (foreign) element, then the parties agree that the relationship is governed by Czech law. This does not affect the rights of the consumer arising from generally binding legal regulations.
12.2. If any provision of the terms and conditions is invalid or ineffective, or becomes so, the invalid provision shall be replaced by a provision whose meaning comes as close as possible to the invalid provision. The invalidity or ineffectiveness of one provision shall not affect the validity of the other provisions.
12.3. The purchase contract, including the terms and conditions, is archived by the seller in electronic form and is not accessible.
12.4. The appendix to the terms and conditions consists of a sample form for withdrawal from the purchase contract.
12.5. Any person interested in cooperation in the distribution of goods offered by FALCON EUROPE sro who will purchase goods for the purpose of resale and has the appropriate authorization for this activity may become a business partner of FALCON EUROPE sro. Anyone interested in cooperation should contact us at +420 777 300 931, or by e-mail at: obchod@falconeurope.cz to agree on the terms of starting cooperation.
12.6. The seller's contact details are the address of the establishment / warehouse Oderská 333/5 (Impera Park complex), 196 00 Prague 9, or by e-mail obchod@falconeurope.cz; phone +420 777 300 931.
In Prague on 10. 10. 2025
Jakub Mrkáček
